On Sunday our Senior Manager of Training and Development, John Kusinski, sends out "Leadership Reflections" to everyone on the leadership team of our organization. I get bogged down with the hustle and bustle of call center management, but I do my best to read them. When I do read them, I find myself in deep thought about my growth and development, and it empowers and reenergizes me for the week.
This week, I didn't read it until Wednesday, and when I read it ,I wish I would not have waited. This week we had an opportunity to get career and leadership advice from our CEO. The topic was "If Only I Knew Then What I Know Now". I was intrigued and excited to hear the wisdom and lessons that our CEO had learned from his career.
As I began to read, the very first subject caught my attention, and I haven't stopped thinking about it since. Tip #1 was "Know What You Want First". You can't lead others if you don't know how to lead yourself. Force yourself to think about what being a leader really means, and how you should behave to be a good one. This statement made me dig deep and try to identify the type of leader I am.
When I thought what being a good leader really means, I couldn't find an answer that satisfied the question. I dug deeper and asked myself some deeper questions.
What type of leader are you?
What are the key characteristics of your leadership abilities?
Why do you want to be a leader?
When you ask yourself the above questions, what answers do you come up with? Are the things you do as a leader getting you commitment, or compliance to the processes you are putting in place? If you are getting short term results, you may want to reconsider the leadership style you are using.
Are you a leader or are you a manager?.
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